Shipping Policy
Shipping Policy
We work to ensure that every order is carefully prepared and shipped as quickly as possible.
Order Processing
Orders are typically processed within 5–8 business days.
Processing times may vary depending on order volume, availability, and other circumstances. We appreciate your patience while your order is being prepared.
Shipping & Delivery
Once your order has been processed, it will be shipped to the delivery address provided at checkout.
Estimated delivery time is approximately 6–10 business days after your order has been shipped.
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, or circumstances outside of our control.
Tracking Information
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking information to follow the progress of your shipment.
Please allow some time for tracking information to become available after your order has been shipped.
Customs, Duties & Taxes
Depending on the destination of your order, additional customs duties, taxes, tariffs, or other fees may apply.
Any such charges imposed by customs or local authorities are the responsibility of the customer. Evelyn North is not responsible for fees that may be applied during or after the shipping process.
Lost or Damaged Packages
If your order is lost or arrives damaged during transit, please contact us as soon as possible.
We will review the situation and work with you to find an appropriate solution. Where applicable, a replacement may be provided at no additional cost.
Contact Us
If you have any questions about your order, shipping, tracking, or delivery, please contact us at: